Terms of service

Last updated 12 October 2026.

Who you are dealing with

Priv8-VFE Concierge Services is operated under the trading name Priv8-VFE Concierge, Niagara Region, Ontario.

Bookings and prices

A request is not a booking. A booking is made when we confirm the details and the price and you agree. The price is the one we confirm to you then.

Payment

Interac e-Transfer or cash.

Cancellations and refunds

You can cancel up to one hour before the booked time. If you cancel at least 12 hours before, anything you have paid is refunded in full. If you cancel less than 12 hours before, it is not refunded.

What we will not do

We may decline any request, including anything unlawful or unsafe.

Passenger pick-up

Not offered yet. These terms will be updated before it is.